Terms of Service
Last updated: April 2026
These Terms of Service ("Terms") govern your use of eliteoutsiders.com (the "Website") and any products or services offered by Ether's, operating as Elite Outsiders ("the Provider," "we," "us").
By using our Website or purchasing our products, you agree to these Terms.
1. Services Description
Elite Outsiders provides:
- Free self-assessment tools: the Trauma Map interactive assessment, which generates a personalized profile based on user responses.
- Digital products: downloadable / web-reader products, including the Manifesto (web reader, $95 USD).
- Email content: the newsletter and assessment-related sequences.
- Coaching services: one-on-one advisory coaching sessions ("Done With You"), booked via Cal.com.
2. Eligibility
Services are strictly reserved for adults (18 years and over). By using the Website or purchasing products, you confirm you have full legal capacity and that the information you provide is accurate.
3. Digital Product Purchases
Pricing: all prices are displayed in USD and are subject to applicable taxes (calculated automatically by Lemon Squeezy at checkout based on your location).
Payment: all payments are processed securely by Lemon Squeezy, our merchant of record. We do not store your payment information.
Delivery: digital products are delivered electronically — via email and a dedicated gated reader page (Cloudflare Access OTP). Delivery is considered complete once the product is made available to you.
4. Refund Policy
7-day refund window: if the Manifesto does not land for you within 7 days of purchase, email contact@eliteoutsiders.com and you get a full refund, no questions.
EU right of withdrawal: under EU consumer law, you have a 14-day right of withdrawal for digital purchases. However, by accessing the digital content (i.e., opening the gated reader), you acknowledge and agree that you waive this right of withdrawal in accordance with Article L221-28 of the French Consumer Code.
5. Free Tools (Trauma Map)
The Trauma Map self-assessment is a free educational tool. It is not a diagnostic instrument, clinical assessment, or substitute for professional evaluation. Results are generated algorithmically based on self-reported responses and are intended for self-awareness purposes only.
By using the Trauma Map, you acknowledge that the results do not constitute a medical or psychological diagnosis.
6. Medical Disclaimer
Elite Outsiders provides educational coaching and frameworks. Alexandre Corne is not a licensed therapist, psychologist, psychiatrist, or medical doctor.
The content, tools, and products on this Website do not constitute medical advice, psychological diagnosis, or treatment. They are not a substitute for professional mental health care.
If you are experiencing a mental health crisis, suicidal thoughts, or danger to yourself or others, please contact emergency services or a qualified mental health professional immediately. In France, dial 3114 (national suicide prevention line, free, 24/7).
7. Intellectual Property & Confidentiality
All methods, processes, tools, frameworks, and terminology developed by the Provider — including the Double Character™ framework, the Trauma Map assessment, and the Manifesto — constitute confidential information and protected intellectual property.
Upon purchase, you are granted a personal, non-transferable, non-exclusive license to use the product for your own personal development. You may not:
- Reproduce, distribute, or resell any content.
- Share access credentials or product materials with third parties.
- Use the content for commercial purposes (coaching, training, resale) without written authorization.
- Publicly disclose proprietary methods or frameworks.
8. Obligation of Means
The Provider is bound by an obligation of means, not of result. We commit to delivering the best possible content and tools, but results depend on the user's personal commitment, circumstances, and factors outside our control.
9. Liability
The Provider shall not be held liable for:
- Decisions or actions taken by the user based on the content.
- Indirect damages or financial losses.
- Service interruptions due to force majeure (pandemic, natural disaster, internet outage, etc.).
10. Coaching Engagements
Coaching is delivered on a per-session or per-package basis, agreed in writing (email) before any payment. Pricing, session count, and cancellation policy are communicated at the time of booking. Bookings are made via Cal.com; invoicing is issued by Ether's / Elite Outsiders.
11. Exclusion
The Provider reserves the right to temporarily or permanently exclude any user whose conduct harms the delivery of services or the Provider's reputation. Such exclusion does not give rise to any refund.
12. Personal Data
Personal data is processed in accordance with our Privacy Policy.
13. Feedback & Testimonials
Any feedback, suggestions, or testimonials provided may be used by the Provider for improvement, communication, or promotional purposes, without compensation and without time limitation.
14. Governing Law & Jurisdiction
These Terms are governed by French law. Any dispute shall be submitted to the competent courts of Paris, France, subject to applicable consumer protection rules.
15. Claims & Mediation
In the event of a dispute, the user must first submit a written claim to:
- Email: contact@eliteoutsiders.com
- Postal address: Ether's — Paperboy — 6372, 20 quai de Lorraine, 11100 Narbonne, France
16. Severability
If any provision of these Terms is declared null or unenforceable, the remaining provisions shall retain their full force and effect. The applicable Terms are those in force at the date of the order.
17. Changes
These Terms may be updated over time. The current version is always available at eliteoutsiders.com/terms. Continued use after changes means you accept the updated Terms.